Welcome to the Port of Liverpool Container Terminal

Watch our haulier induction video

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CAP portal at Port of Liverpool

In the page below you will learn about the customer access portal at Port of Liverpool.How you can request access and how you can use the CAP to make appointments. We have also included our haulier induction video. Please ensure you watch this before your enter the port to avoid unnecessary delays to your visit.

Before arriving at the Port of Liverpool you should have a valid appointment already in our system for your vehicle.

In order to do this you must have a log-in for your organisation.


CAP Requesting Access

In order to register for access to the CAP we require the following information:

  • Company Name
  • Company Address
  • Contact Email Address
  • Contact Telephone Number
  • Contact Mobile Phone Number
  • Contact Name / Names
  • How many times per week do you visit the port

Your request will be processed and you will receive a return email within 2 working days providing:

  • Your username
  • Your password
  • A link to the CAP login screen
  • A copy of the terms and conditions of use

Your password must be changed when you first log in to the website.

Do not share this information with anyone.


Appointment Slots

We will use the information given to us to calculate the number of appointment slots required by your company.

This will be reviewed every quarter to assist with the smooth operation of the AutoGate.

The utilisation of appointments will be monitored. Failure to use appointments may result in sanctions.

If you have any need to discuss with us your appointment requirements, forward your queries to:

Customer.services@peelports.com

In each communication please provide to us your CAP username, and the name of the Haulage company you represent.


The Customer Access Portal

1) Enter Username that you have been provided with
2) Enter Password that you have been provided with
3) Once the above have been entered, click on ‘Log In’
4) If you have forgot you password then click ‘Forgot Password’ and follows the instructions to re-set

5) Download our user guide 


Get in touch with our customer services team

We hope to keep you updated with industry news, best practice advice, product and service updates and exclusive offers. We will use your information to predict what you might be interested in. We will treat your data with respect and you can find the detail of our Privacy Notice here.

If you would prefer to let us know the specific types of information you would like to receive please add your preferences here. 

You can stop receiving our updates at any time by clicking the link on any email we send to you or emailing marketing@peelports.com